# Taliiq - The Agentic OS for Business

> Taliiq is an agentic OS by Vyxeon: AI agents that automate a business's
> front office and back office from one platform. Agents work through phone
> calls, web chat, web widget, and APIs, in 100+ languages with native
> dialect mastery. Back-office work can run unattended: invoke a squad of
> specialist agents directly via the API and get webhook events when a run
> completes or fails. Self-serve usage-based pricing with welcome credit to
> try before you pay.

## What Taliiq Does

- **Front office**: voice, chat, and web agents that handle customer
  conversations in 100+ languages and regional dialects (Egyptian, Gulf,
  Levantine, MSA Arabic; American, British, Australian English; French;
  Spanish; Mandarin; and more).
- **Back office**: squads of specialist agents invoked via the REST API to
  run multi-step processes unattended, each step its own agent with its own
  tools and prompt, chained through structured handoffs.
- Omnichannel support: voice calls, web chat, email, SMS, and SIP/PBX
  telephony, plus a REST API for programmatic invocation.
- Shared session context across channels - users escalate from chat to voice
  without repeating information.
- Webhooks for call and tool-call lifecycle events, and for back-office
  process runs, so external systems react in real time.
- Enterprise guardrails: SOC2-ready, custom LLM safety policies, audit logging.
- Zero-code deployment: configure agents and squads in the dashboard, go live
  in minutes.
- Native SIP trunking drops into existing PBX systems (Asterisk, FreePBX, Twilio).

## Platform Capabilities

- **Squads**: chain specialist agents into one flow, with mid-call handoff
  between them.
- **Campaigns**: trigger outbound voice and chat runs from a contact list.
- **Sessions**: every call and chat logged with full transcript, cost, and
  latency.
- **API**: invoke any agent or squad directly from your own systems
  (`POST /api/v1/invoke/`).
- **Webhooks**: react the moment a call or a back-office run completes or
  fails.

## Supported Channels

- **Voice**: PSTN and SIP calls with built-in STT, LLM, and TTS orchestration.
- **Chat**: Web widget embed and native chat API.
- **Email & SMS**: Same agent, same session, multi-channel continuity.
- **API**: Direct invocation of agents and squads for back-office automation.

## Architecture

Taliiq provides a single agentic runtime for both the front office and the
back office. One agent definition powers all channels simultaneously, and
squads chain specialist agents together for multi-step back-office work.
You bring your own STT, LLM, and TTS providers (or use Taliiq defaults) and
route models per channel. Agents carry memory and intent across channels.

## Industries

- **Fintech & Banking**: Pre-auth FAQs and public rates; post-auth balances,
  transactions, card management with full audit trails.
- **Telecom & Call Centers**: Unregistered callers get general info; logged-in
  customers access accounts, usage, and plans.
- **Edutech & Learning**: Course info and enrollment for visitors; grades,
  schedules, and deadlines for authenticated students.
- **E-Commerce & Retail**: Browse products and stock without login; authenticated
  shoppers track orders, request refunds, manage wishlists.
- **Healthcare & Clinics**: Public clinic hours, services, insurance info;
  logged-in patients book appointments, renew prescriptions, check lab results.
- **Logistics & Delivery**: Public shipment tracking by ID; authenticated
  accounts get full history, schedule pickups, update preferences.
- **Government & Public Services**: Public services, forms, eligibility;
  authenticated citizens check case status, submit renewals, get reminders.

## Pricing

- **Self-serve**: Create an account with no card. Get free credit ($5 work email / $2 personal),
  try the product, then top up when you are ready.
- **Pay As You Go platform fees**: Voice $0.05/min, Text/Chat/Email/SMS $0.005/msg,
  agentic process $0.08/run (first minute included, then per-minute overage).
- **Plans**: PAYG, Growth, Business, and Enterprise — all self-serve.
  Compare at https://taliiq.com/pricing.
- Provider STT/LLM/TTS fees are separate; Bring Your Own Provider supported.

## Key Links

- [Website](https://taliiq.com): Marketing site, product overview, pricing.
- [Pricing](https://taliiq.com/pricing): Usage rates and subscription comparison.
- [Dashboard](https://dashboard.taliiq.com): Design, deploy, and monitor agents.
- [Docs](https://docs.taliiq.com): Integration guides, API reference, SIP setup.
- [Blog](https://taliiq.com/blog): Articles, use cases, and release notes.
- [Privacy Policy](https://taliiq.com/privacy): Data protection and compliance.
- [Terms of Service](https://taliiq.com/terms): Legal terms for platform usage.
- [Connect with us](https://taliiq.com/connect): Book a 30 minute call or email connect@vyxeon.com.

## External

- [Vyxeon (parent company)](https://vyxeon.com)
- [X / Twitter](https://x.com/UseTaliiq)
- [YouTube](https://www.youtube.com/@UseTaliiq)
- [Facebook](https://www.facebook.com/taliiq)
- [GitHub](https://github.com/taliiq)
- [LinkedIn](https://www.linkedin.com/company/taliiq/)

## Optional

- [Sitemap](https://taliiq.com/sitemap.xml): All indexable pages in en and ar.
- [OpenGraph image](https://taliiq.com/og-image): Default social share image.