AI agents for telecom call centers and customer care
Resolve plan, roaming, and number-porting questions instantly, serve callers in 100+ languages and dialects, and escalate to a human only when it truly matters.
Plan, roaming, and porting questions never stop
Plan changes, roaming charges, and number-porting status checks flood the same lines every day, on top of outage questions.
Multilingual, multi-dialect callers
A single market can include callers in several Arabic dialects plus English, and generic AI often can't keep up.
Fragmented channels
Customers start on the phone, switch to chat, then message on SMS, and lose context every time.
Omnichannel by default
Voice, chat, and SMS are handled by the same agent with shared session memory, so context carries across channels.
Native SIP and PBX integration
Connect your existing PBX or use Taliiq's native SIP trunking to route calls straight into the agent.
Account access after authentication
Logged-in customers check usage, plan details, and billing without waiting for a human.
Bring this to your telecom operations
Deploy an agent across your existing lines and channels in the dashboard.
Build Your Agent